Gravity Forms - Stripe Payments
We are able to create payment forms on the Foundation Academy website. There are a few pieces of information that are important to keep in mind when these forms are created.
Processing Fees
Each form that uses the online payment does incur a processing fee. These fees are approximately 2.9% + $0.30 per transaction. We are able to generate a formula on the form that automatically adds these processing fees to the total.
It is highly important that you clarify if your request includes the processing fees or not. If the processing fees are not applied, you may not receive the total you are expecting to receive for your event or sale.
Refunds
The finance department will work with the user who may need a refund for an incorrect registration or submission, or situations of duplicate payments, etc. Please do not encourage the user to handle the refund on their own with their banking institution as it may cause issues with them not being able to complete future payments or registrations.
Please take note of the following statement:
Once any payments for any field trips, clubs, and events have been purchased, refunds will not be available for any reason. If you notice a double charge on your card, please contact finance@foundationacademy.net to inquire if a refund is still available.